FAQ

FAQ

Walk with your team is an online store for soccer fan jewelry, including country-color soccer necklaces, soccer ball pendants, and adjustable fan bracelets.

How long does shipping take?

Orders are typically processed within 1-3 business days after payment is received. Most orders are delivered within 3-7 business days after shipment. Delivery times can vary by carrier and location.

Where do you ship?

We currently ship within the United States only.

How much does shipping cost?

Shipping costs are shown at checkout before you complete your order. Free shipping is available on eligible orders of $70 and up and is applied automatically at checkout.

How do I track my order?

When tracking is available, you will receive a shipping confirmation email with tracking information after your order ships. If you need help with an order, contact us at mygosteel@gmail.com.

What is your return policy?

Returns are accepted within 10 days after receiving your item according to our return policy. Items must be unworn or unused, with tags, and in the original packaging. If your return is accepted, we send a return shipping label. No restocking fee is charged.

How can I contact customer service?

Email: mygosteel@gmail.com

Phone: (786) 694-8461

Mailing address: Walk with your team, 9132 Abbott Ave, Surfside, FL 33154, United States.

We usually respond within 1-2 business days, Monday through Friday, excluding holidays.

What materials are used?

Product materials are listed on each product page. Many necklaces are stainless steel or 18K gold plated, and bracelets are adjustable fan wristbands.

Are your products official team or World Cup merchandise?

No. Walk with your team sells independent soccer fan jewelry inspired by national team colors and fan culture. Our products are not official, licensed, endorsed by, or affiliated with FIFA, the World Cup, any tournament organizer, any soccer federation, or any national team.

Do you publish reviews?

We only use real customer reviews when they are available. Some product pages may show no reviews yet because the store is new or because no customer review has been submitted for that product.